1.

Record Nr.

UNINA9910450345003321

Autore

Volkema Roger J

Titolo

Leverage [[electronic resource] ] : how to get it and how to keep it in any negotiation / / Roger Volkema

Pubbl/distr/stampa

New York, : AMACOM, c2006

ISBN

1-281-12824-4

9786611128241

0-8144-2696-4

Descrizione fisica

x, 214 p. : ill

Disciplina

658.4/052

Soggetti

Negotiation in business

Electronic books.

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Title from title screen.

Nota di bibliografia

Includes bibliographical references (p. 197) and index.

Nota di contenuto

Introduction -- Negotiation and leverage -- Four characteristics of leverage -- The four states of leverage -- The sources of leverage -- Indicators of leverage -- Checking your progress : identifying leverage -- Managing leverage -- Increasing your leverage -- Decreasing the other party's leverage -- Checking your progress : altering leverage -- The dance of leverage -- Reality test -- Playing defense -- The climate of negotiation -- Selecting an approach -- The art of communication -- Another reality challenge -- Leverage, uncertainty, and risk -- Leverage and ethics -- Managing emotions -- Negotiating in cyberspace -- Multiparty negotiations -- International negotiations -- Surrendering leverage -- Final thoughts.