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Record Nr. |
UNINA9910450181103321 |
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Autore |
Belker Loren B |
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Titolo |
The first-time manager [[electronic resource] /] / Loren B. Belker, Gary S. Topchik |
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Pubbl/distr/stampa |
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New York, N.Y., : AMACOM, 2005 |
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ISBN |
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1-281-12621-7 |
9786611126216 |
0-8144-2868-1 |
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Edizione |
[5th ed.] |
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Descrizione fisica |
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1 online resource (235 p.) |
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Altri autori (Persone) |
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Disciplina |
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Soggetti |
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Office management |
Supervision of employees |
Electronic books. |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Description based upon print version of record. |
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Nota di contenuto |
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Contents; Preface; Acknowledgments; Introduction; 1 The Road to Management; 2 Starting Out; 3 Building Trust and Confidence; 4 Show Your Appreciation; 5 Being an Active Listener; 6 The New Manager's Job and Pitfalls to Avoid; 7 Dealing with Your Superiors; 8 Choosing a Managerial Style of Your Own; 9 Building Team Spirit; 10 Managing Problem Employees; 11 Hiring and Interviewing; 12 Training Team Members; 13 Managing Change Dealing with Resistance; 14 Disciplining the Employee; 15 Oh My God I Can't Fire Anyone; 16 Having a Legal Awareness; 17 No Secrets; 18 The Human Resources Department |
19 The Current State of Loyalty20 Is There Such a Thing as Motivation; 21 The Generation Gap; 22 Writing Job Descriptions; 23 Doing Performance Appraisals; 24 Salary Administration; 25 Having Emotional Intelligence; 26 Developing a Positive Self Image; 27 Managing Your Own Time; 28 The Written Word; 29 The Grapevine; 30 Your Best Friend Delegation; 31 A Sense of Humor; 32 Managing Participating in and Leading Meetings; 33 Taking Center Stage; 34 Coping with Stress; 35 Having Balance in Your Life; 36 A Touch of Class; Conclusion; Index |
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Sommario/riassunto |
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A true management classic with 200,000 copies sold! |
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