Preliminaries; CONTENTS; Introduction: The Why; Chapter 1 Customer Satisfaction; Chapter 2 Cost and Profit; Chapter 3 Metrics; Chapter 4 Cash Flow; Chapter 5 Inventory and Carrying Cost; Chapter 6 Velocity, Throughput, and Lead Time; Chapter 7 Batch and Queue vs. Lean Flow; Chapter 8 Waste; Chapter 9 ValueAdded, Non-Value-Added, Required Non-Value-Added; Chapter 10 Doing a Baseline; Chapter 11 Doing a Baseline, Day 1; Chapter 12 Doing a Baseline, Day 2; Chapter 13 Doing a Baseline, Day 3; Chapter 14 Doing a Baseline, Day 4; Chapter 15 Doing a Baseline, Day 5; Chapter 16 Lean-Engineering Ana |