| |
|
|
|
|
|
|
|
|
1. |
Record Nr. |
UNINA9910449783203321 |
|
|
Autore |
Romero Diana Bonet <1942-> |
|
|
Titolo |
The business of listening [[electronic resource] ] : a practical guide to effective listening / / Diana Bonet |
|
|
|
|
|
|
|
Pubbl/distr/stampa |
|
|
Menlo Park, Calif., : Crisp Learning, c2001 |
|
|
|
|
|
|
|
ISBN |
|
|
|
|
|
|
Edizione |
[3rd ed.] |
|
|
|
|
|
Descrizione fisica |
|
1 online resource (110 p.) |
|
|
|
|
|
|
Collana |
|
A Fifty-Minute series book |
|
|
|
|
|
|
Disciplina |
|
|
|
|
|
|
Soggetti |
|
Listening |
Electronic books. |
|
|
|
|
|
|
|
|
Lingua di pubblicazione |
|
|
|
|
|
|
Formato |
Materiale a stampa |
|
|
|
|
|
Livello bibliografico |
Monografia |
|
|
|
|
|
Note generali |
|
Description based upon print version of record. |
|
|
|
|
|
|
Nota di bibliografia |
|
Includes bibliographical references (p. 102). |
|
|
|
|
|
|
Nota di contenuto |
|
""Title""; ""Copyright""; ""About the Author""; ""Preface""; ""Contents""; ""PART 1 Why Should You Listen?""; ""What�s in It for You?""; ""Listening-related work activities""; ""What�s in It for Your Organization?""; ""Asleep at the Switch: The Cost of Lazy Listening""; ""The Joy of Small Change""; ""PART 2 Four Key Elements of Good Listening""; ""How to Be a Good Listener""; ""Four Key Elements""; ""Key Element 1: Hear the Message""; ""Listening Is Voluntary""; ""Three Keys to Hearing the Message""; ""Key Element 2: Interpret the Message""; ""Words""; ""Filters""; ""Tone of Voice"" |
""Non-verbal Cues""""Key Element 3: Evaluate the Message""; ""Key Element 4: Respond to the Message""; ""Review Lab For Key Elements 1�4""; ""PART 3 Your Listening Style""; ""You Are Unique""; ""The Promoting Style""; ""The Good Stuff:""; ""The Downside:""; ""TIPS FOR BETTER LISTENING:""; ""What Gets a Promoter�s Attention?""; ""The Supporting Style""; ""The Good Stuff:""; ""The Downside:""; ""TIPS FOR BETTER LISTENING:""; ""What Gets a Supporter�s Attention?""; ""The Directive Style""; ""The Good Stuff:""; ""The Downside:""; ""TIPS FOR BETTER LISTENING:"" |
""What Gets a Director�s Attention?""""The Analytical Style""; ""The Good Stuff:""; ""The Downside:""; ""TIPS FOR BETTER LISTENING:""; ""What Gets an Analyzer�s Attention?""; ""PART 4 What�s Your Listening Attitude?""; ""A Listening Attitude: Your Key to Success""; ""Barriers to Communication""; ""Bridges to Communication""; ""How |
|
|
|
|
|
|
|
|
|
|
Well Do You Listen?""; ""How to Stomp Bad Listening Habits""; ""Catch yourself in the act""; ""Fight the habit""; ""Substitute the old habit for a new habit""; ""Acknowledge your success""; ""Be patient with yourself""; ""How to Help Someone Listen to You"" |
""Behaviors That Help People Listen""""PART 5 Ten Tips for Tip-Top Listening""; ""Listening Louder""; ""Tip 1: Take Notes""; ""Tip 2: Listen Now, Report Later""; ""Tip 3: Want to Listen""; ""Tip 4: Be Present""; ""Tip 5: Anticipate Excellence""; ""Tip 6: Become a “Whole Body� Listener""; ""Tip 7: Build Rapport by Pacing the Speaker""; ""Tip 8: Control Your Emotional “Hot-buttons�""; ""Tip 9: Control Distractions""; ""Tip 10: Listening Is a Gift, Give Generously""; ""SUMMARY""; ""Points to Remember""; ""Part 1: Why Should You Listen?""; ""Part 2: How to Be a Good Listener"" |
""Part 3: Your Listening Style""""Part 4: Your Listening Attitude�A Barrier or a Bridge?""; ""Part 5: Ten Tips for Tip-Top Listening""; ""Develop a Personal Action Plan""; ""Author�s Suggested Answers and Comments""; ""The Benefits of Listening""; ""What Do You Know About Listening? (page 8)""; ""Listening Lab: Hearing the Message (page 18)""; ""Vacant Vincent (page 50)""; ""Critical Carrie (page 51)""; ""Complaint Curtis (page 52)""; ""Arlo Active (page 53)""; ""Lisette Listener (page 54)""; ""Additional Reading"" |
|
|
|
|
|
|
|
|
|
|
|
|
|
2. |
Record Nr. |
UNINA9910704546503321 |
|
|
Titolo |
The annual report of the Financial Stability Oversight Council : hearing before the Committee on Financial Services, U.S. House of Representatives, One Hundred Twelfth Congress, second session, July 25, 2012 |
|
|
|
|
|
|
|
Pubbl/distr/stampa |
|
|
Washington : , : U.S. Government Printing Office, , 2013 |
|
|
|
|
|
|
|
Descrizione fisica |
|
1 online resource (iii, 290 pages) : illustrations |
|
|
|
|
|
|
Soggetti |
|
Economic stabilization - United States |
Financial services industry - Government policy - United States |
|
|
|
|
|
|
|
|
Lingua di pubblicazione |
|
|
|
|
|
|
Formato |
Materiale a stampa |
|
|
|
|
|
Livello bibliografico |
Monografia |
|
|
|
|
|
Note generali |
|
Title from title screen (viewed Apr. 30, 2013). |
Paper version available for sale by the Superintendent of Documents, U.S. Government Printing Office. |
"Serial no. 112-151." |
|
|
|
|
|
|
|
|
Nota di bibliografia |
|
Includes bibliographical references. |
|
|
|
|
|
| |