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Record Nr. |
UNINA9910449768503321 |
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Autore |
Flynn Nancy <1956-> |
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Titolo |
Instant messaging rules [[electronic resource] ] : a business guide to managing policies, security, and legal issues for safe IM communication / / Nancy Flynn |
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Pubbl/distr/stampa |
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New York, : American Management Association, c2004 |
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ISBN |
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Descrizione fisica |
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Disciplina |
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Soggetti |
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Instant messaging |
Electronic mail messages |
Business communication |
Electronic books. |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Nota di bibliografia |
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Includes bibliographical references and index. |
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Nota di contenuto |
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The case for instant messaging management -- IM is used by someone in nearly every us company -- Uncovering unauthorized IM use in your office -- What's the best way to manage employees' IM use? -- Establishing an e-risk management and compliance team -- Instant messaging pros and cons -- Employers are responsible for employees' wrongs -- Compounds confidentiality concerns -- Protecting privacy in the IM world -- Use written rules and policies to enforce your strategic IM management plan -- What constitutes appropriate (and inappropriate) IM content? -- Retaining IM business records -- Saving everything can be a costly mistake -- Discovery: when IM is used as evidence-for or against you -- Beware the destruction of IM evidence -- Training is essential to IM policy compliance -- Employee compliance is key to IM policy success -- IM is big on Wall Street -- Regulated firms playing catch-up with e-mail retention -- Regulations extend to main street, too -- Instant messaging rules. |
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