1.

Record Nr.

UNINA9910438067503321

Autore

Scheler Jessica

Titolo

Driving Innovation in Service Organisations [[electronic resource] ] : A Study in the German Airport Industry / / by Jessica Scheler

Pubbl/distr/stampa

Wiesbaden : , : Gabler Verlag : , : Imprint : Gabler Verlag, , 2013

ISBN

1-299-19799-X

3-8349-3839-4

Edizione

[1st ed. 2013.]

Descrizione fisica

1 online resource (209 p.)

Collana

Markt- und Unternehmensentwicklung Markets and Organisations

Disciplina

387.7/36

658.83

Soggetti

Market research

Market Research/Competitive Intelligence

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references.

Nota di contenuto

Systematic Review of the Service Dominant Logic-Literature -- Opportunities and challenges for the German Airport Industry -- Drivers and barriers influencing the ability to innovate in service organizations. -Typology of innovation opponents.

Sommario/riassunto

With an ever increasing globalization of the economy, rapid technological progress, and intensifying competition, service firms such as airports constantly have to fuel the engine of renewal to keep on prospering. Nevertheless, research is still left with the critical question how service firms can manage their ability to innovate. By applying a resource perspective, Jessica Scheler explores drivers and barriers affecting the ability to innovate in the airport industry. Findings reveal significant categories and deliver valuable findings for academia and managerial practice particularly with regard to leadership issues, organizational structure, and roles of individuals.  .