1.

Record Nr.

UNINA9910437917803321

Autore

Schmitt Alexander

Titolo

Towards adaptive spoken dialog systems / / Alexander Schmitt, Wolfgang Minker

Pubbl/distr/stampa

New York, : Springer, 2013

ISBN

1-283-62435-4

9786613936806

1-4614-4593-0

Descrizione fisica

1 online resource (257 p.)

Altri autori (Persone)

MinkerWolfgang

Disciplina

621.39/9

Soggetti

Speech processing systems

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references and index.

Nota di contenuto

Introduction -- Background and Related Research -- Interaction Modeling and Platform Development -- Novel Strategies for Emotion Recognition -- Novel Approaches to Pattern-based Interaction Quality Modeling -- Statistically Modeling and Predicting Task Success -- Conclusion and Future Directions.

Sommario/riassunto

In Monitoring Adaptive Spoken Dialog Systems, authors Alexander Schmitt and Wolfgang Minker investigate statistical approaches that allow for recognition of negative dialog patterns in Spoken Dialog Systems (SDS). The presented stochastic methods allow a flexible, portable and  accurate use.  Beginning with the foundations of machine learning and pattern recognition, this monograph examines how frequently users show negative emotions in spoken dialog systems and develop novel approaches to speech-based emotion recognition using hybrid approach to model emotions. The authors make use of statistical methods based on acoustic, linguistic and contextual features to examine the relationship between the interaction flow and the occurrence of emotions using non-acted  recordings several thousand real users from commercial and non-commercial SDS. Additionally, the authors present novel statistical methods that spot problems within a dialog based on interaction patterns. The approaches enable future SDS to offer more natural and robust interactions. This work provides insights, lessons and  inspiration for future research and



development, not only for spoken dialog systems, but for data-driven approaches to human-machine interaction in general.