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Record Nr. |
UNINA9910377818603321 |
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Autore |
Williams Sharon J |
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Titolo |
Improving Healthcare Services : Coproduction, Codesign and Operations / / by Sharon J. Williams, Lynne Caley |
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Pubbl/distr/stampa |
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Cham : , : Springer International Publishing : , : Imprint : Palgrave Pivot, , 2020 |
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ISBN |
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Edizione |
[1st ed. 2020.] |
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Descrizione fisica |
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1 online resource (xvii, 120 pages ; illustrations) |
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Collana |
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Disciplina |
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Soggetti |
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Production management |
Health care management |
Health services administration |
Operations Management |
Health Care Management |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Nota di bibliografia |
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Includes bibliographical references and index. |
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Nota di contenuto |
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Chapter One – Introduction to Public Sector Management and Service Operations -- Chapter Two – Public Service Operations Management -- Chapter Three – Public Service Management and Quality Improvement -- Chapter Four – Coproduction and Codesign: Defining principles and models -- Chapter Five – Role of Coproduction in quality improvement -- Chapter Six – Health care case study -- Chapter Seven – Health & Social care case study -- Chapter Eight – Coproducing and codesigning health and social care – the role of patients, relatives and communities -- Chapter Nine – Future research agenda. |
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Sommario/riassunto |
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Building on co-author Sharon Williams’ previous title Improving Healthcare Operations, this book examines the role of co-design and coproduction in health and social care. Extending current thinking on coproduction in healthcare and how this can be operationalised, this book opens a discussion around how it can contribute to improvement. Providing a number of case studies, it links previous public service management, operations management and supply chain management research by extending and translating these core design and |
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improvement principles into health and social care. Considering the wider role of patients, communities and other stakeholders it will challenge and develop existing thinking in relation to co-design, coproduction and redesign of services. |
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