1.

Record Nr.

UNINA9910373886703321

Autore

Spanke Matthias

Titolo

Retail Isn't Dead : Innovative Strategies for Brick and Mortar Retail Success / / by Matthias Spanke

Pubbl/distr/stampa

Cham : , : Springer International Publishing : , : Imprint : Palgrave Macmillan, , 2020

ISBN

9783030366506

3030366502

Edizione

[1st ed. 2020.]

Descrizione fisica

1 online resource (139 pages)

Disciplina

658.87

381.1

Soggetti

Business

Management science

Consumer behavior

Strategic planning

Leadership

Business and Management

Consumer Behavior

Business Strategy and Leadership

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Includes index.

Nota di contenuto

1. Testing and Playing -- 2. Paid Experience -- 3. Pop-up Shop -- 4. Community Hub -- 5. Augmented Reality -- 6. Virtual Reality -- 7. Artificial Intelligence -- 8. RFID: Radio Frequency Identification -- 9. Social Networks -- 10. In-Store Apps -- 11. Easy Checkout -- 12. Pickup and Returns -- 13. Delivery -- 14. Point of Sale -- 15. Rent, Resale, Redesign -- 16. Closing Words.

Sommario/riassunto

This book provides an accessible and multifaceted vision of the ongoing changes in the retail industry, presenting practical steps a retailer can take in their store to adapt to the digitized world. The benefits of online commerce can be transferred to physical retail, and brick-and-mortar businesses can expand on their existing advantages. Using these strategies, physical stores can not only compete with online retail, they can offer even more to their customers. Store



closures are taking place at a staggering rate, and this book offers guidance on how to overcome the so-called retail apocalypse. The book offers 15 innovative strategies on how to: Transfer the benefits of online shopping to physical stores Develop new, interactive brand experiences Apply latest in-store technologies Present customers a more sustainable, greener store experience Also included is are practical tips for each strategy and 50 best-practice examplesfrom around the world. With this book, readers will learn to navigate the changing retail landscape.