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1. |
Record Nr. |
UNINA990005454900403321 |
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Autore |
Thédenat, Henry |
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Titolo |
Pompei / par Henry Thèdenat |
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Pubbl/distr/stampa |
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Descrizione fisica |
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Locazione |
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Collocazione |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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2. |
Record Nr. |
UNINA9910784467603321 |
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Titolo |
Electronic customer relationship management / / Jerry Fjermestad, Nicholas C. Romano, Jr., editors |
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Pubbl/distr/stampa |
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London ; ; New York : , : Routledge, , 2015 |
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ISBN |
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1-315-70488-9 |
1-317-47219-5 |
1-280-91234-0 |
9786610912346 |
0-7656-2015-4 |
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Descrizione fisica |
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1 online resource (224 p.) |
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Collana |
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Advances in management information systems ; ; v. 3 |
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Classificazione |
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Altri autori (Persone) |
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FjermestadJerry |
RomanoNicholas C |
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Disciplina |
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Soggetti |
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Customer relations - Management |
Electronic commerce |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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"First published 2006 by M.E. Sharpe"--t.p. verso. |
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Nota di bibliografia |
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Includes bibliographical references and index. |
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Nota di contenuto |
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CONTENTS; SERIES EDITOR'S INTRODUCTION; ACKNOWLEDGMENTS; CHAPTER 1 ELECTRONIC CUSTOMER RELATIONSHIP MANAGEMENT An Introduction; INTRODUCTION; CRM AND ECRM; THE STATE OF IS-CRM RESEARCH; OVERVIEW OF CHAPTERS; SUMMARY; APPENDIX 1.1. PUBLICATIONS BY JOURNAL; REFERENCES; PART I THE ROLE OF CRM AND ECRM; CHAPTER 2 SUCCESS FACTORS IN ONLINE SUPPLY CHAIN MANAGEMENT AND E-CUSTOMER RELATIONSHIP MANAGEMENT; CHAPTER 3 USING ELECTRONIC CUSTOMER RELATIONSHIP MANAGEMENT TO MAXIMIZE/MINIMIZE CUSTOMER SATISFACTION/DISSATISFACTION; PART II ORGANIZATIONAL SUCCESS FACTORS OF CRM |
CHAPTER 4 CUSTOMER RELATIONSHIP MANAGEMENT SUCCESS AND ORGANIZATIONAL CHANGE A Case StudyCHAPTER 5 SUCCESS FACTORS IN CRM IMPLEMENTATION Results from a Consortial Benchmarking Study; CHAPTER 6 COLLABORATIVE CUSTOMER RELATIONSHIP MANAGEMENT IN FINANCIAL SERVICES ALLIANCES; PART III ENHANCING PERFORMANCE OF CRM; CHAPTER 7 IMPROVING CUSTOMER INTERACTION WITH CUSTOMER KNOWLEDGE MANAGEMENT; CHAPTER 8 AN EXAMINATION OF THE EFFECTS OF INFORMATION AND COMMUNICATION TECHNOLOGY ON CUSTOMER RELATIONSHIP MANAGEMENT AND CUSTOMER LOCK-IN; PART IV CRM IN BUSINESS-TO-CUSTOMER COMMERCE |
CHAPTER 9 WHAT MAKES CUSTOMERS SHOP ONLINE?CHAPTER 10 TOWARD ACHIEVING CUSTOMER SATISFACTION IN ONLINE GROCERY SHOPPING Lessons Learned from Australian and Swiss Cases; EDITORS AND CONTRIBUTORS; SERIES EDITOR; INDEX |
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Sommario/riassunto |
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A survey of information systems research on electronic customer relationship management (eCRM). This book provides frameworks taken from cases and applications in this field. Each chapter takes a collaborative approach that goes beyond the analytical and operational perspectives, and stresses integration with other enterprise information systems. |
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3. |
Record Nr. |
UNINA9910349508303321 |
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Titolo |
Biophysics of RNA-Protein Interactions : A Mechanistic View / / edited by Chirlmin Joo, David Rueda |
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Pubbl/distr/stampa |
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New York, NY : , : Springer New York : , : Imprint : Springer, , 2019 |
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ISBN |
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Edizione |
[1st ed. 2019.] |
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Descrizione fisica |
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1 online resource (VII, 249 p. 77 illus., 74 illus. in color.) |
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Collana |
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Biological and Medical Physics, Biomedical Engineering, , 1618-7210 |
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Disciplina |
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Soggetti |
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Biophysics |
Biochemical engineering |
Proteins |
Analytical chemistry |
Biological and Medical Physics, Biophysics |
Biochemical Engineering |
Protein Science |
Analytical Chemistry |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Nota di bibliografia |
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Includes bibliographical references. |
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Nota di contenuto |
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Part 1: RNA Binding Proteins -- Chapter 1: How proteins recognize RNA -- Chapter 2: The interaction between L7Ae family of proteins and RNA kink turns -- Chapter 3: Evolving methods in defining the role of RNA in RNP assembly -- Chapter 4: Single-molecule studies of exonuclease: Following cleavage actions one step at a time -- Chapter 5: Fitting in the age of single-molecule experiments: A guide to maximum-likelihood estimation and its advantages -- Part II: Transcription and Translation -- Chapter 6: A single-molecule view on cellular and viral RNA synthesis -- Chapter 7: Single-Molecule Optical Tweezers Studies of Translation -- Part III: RNA-Guided Protein Machineries -- Chapter 8: Biophysical and biochemical approaches in the analysis of Argonaute-miRNA complexes -- Chapter 9: Biophysics of RNA-guided CRISPR immunity -- Chapter 10: Dynamics of MicroRNA Biogenesis. |
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Sommario/riassunto |
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RNA molecules play key roles in all aspects of cellular life, but to do so efficiently, they must work in synergism with proteins. This book addresses how proteins and RNA interact to carry out biological |
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functions such as protein synthesis, regulation of gene expression, genome defense, liquid phase separation and more. The topics addressed in this volume will appeal to researchers in biophysics, biochemistry and structural biology. The book is a useful resource for anybody interested in elucidating the molecular mechanisms and discrete properties of RNA-protein complexes. Included are reviews of key systems such as microRNA and CRISPR/Cas that exemplify how RNA and proteins work together to perform their biological function. Also covered are techniques ranging from single molecule fluorescence and force spectroscopy to crystallography, cryo-EM microscopy, and kinetic modeling. |
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