1.

Record Nr.

UNINA990005454900403321

Autore

Thédenat, Henry

Titolo

Pompei / par Henry Thèdenat

Pubbl/distr/stampa

Paris, : Laurens, [s.d.]

Descrizione fisica

147 p., ; 25 cm

Locazione

FLFBC

Collocazione

ARCH. C 030 8

Lingua di pubblicazione

Francese

Formato

Materiale a stampa

Livello bibliografico

Monografia

2.

Record Nr.

UNINA9910784467603321

Titolo

Electronic customer relationship management / / Jerry Fjermestad, Nicholas C. Romano, Jr., editors

Pubbl/distr/stampa

London ; ; New York : , : Routledge, , 2015

ISBN

1-315-70488-9

1-317-47219-5

1-280-91234-0

9786610912346

0-7656-2015-4

Descrizione fisica

1 online resource (224 p.)

Collana

Advances in management information systems ; ; v. 3

Classificazione

QP 300

Altri autori (Persone)

FjermestadJerry

RomanoNicholas C

Disciplina

658.8120285

Soggetti

Customer relations - Management

Electronic commerce

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

"First published 2006 by M.E. Sharpe"--t.p. verso.

Nota di bibliografia

Includes bibliographical references and index.



Nota di contenuto

CONTENTS; SERIES EDITOR'S INTRODUCTION; ACKNOWLEDGMENTS; CHAPTER 1 ELECTRONIC CUSTOMER RELATIONSHIP MANAGEMENT An Introduction; INTRODUCTION; CRM AND ECRM; THE STATE OF IS-CRM RESEARCH; OVERVIEW OF CHAPTERS; SUMMARY; APPENDIX 1.1. PUBLICATIONS BY JOURNAL; REFERENCES; PART I THE ROLE OF CRM AND ECRM; CHAPTER 2 SUCCESS FACTORS IN ONLINE SUPPLY CHAIN MANAGEMENT AND E-CUSTOMER RELATIONSHIP MANAGEMENT; CHAPTER 3 USING ELECTRONIC CUSTOMER RELATIONSHIP MANAGEMENT TO MAXIMIZE/MINIMIZE CUSTOMER SATISFACTION/DISSATISFACTION; PART II ORGANIZATIONAL SUCCESS FACTORS OF CRM

CHAPTER 4 CUSTOMER RELATIONSHIP MANAGEMENT SUCCESS AND ORGANIZATIONAL CHANGE A Case StudyCHAPTER 5 SUCCESS FACTORS IN CRM IMPLEMENTATION Results from a Consortial Benchmarking Study; CHAPTER 6 COLLABORATIVE CUSTOMER RELATIONSHIP MANAGEMENT IN FINANCIAL SERVICES ALLIANCES; PART III ENHANCING PERFORMANCE OF CRM; CHAPTER 7 IMPROVING CUSTOMER INTERACTION WITH CUSTOMER KNOWLEDGE MANAGEMENT; CHAPTER 8 AN EXAMINATION OF THE EFFECTS OF INFORMATION AND COMMUNICATION TECHNOLOGY ON CUSTOMER RELATIONSHIP MANAGEMENT AND CUSTOMER LOCK-IN; PART IV CRM IN BUSINESS-TO-CUSTOMER COMMERCE

CHAPTER 9 WHAT MAKES CUSTOMERS SHOP ONLINE?CHAPTER 10 TOWARD ACHIEVING CUSTOMER SATISFACTION IN ONLINE GROCERY SHOPPING Lessons Learned from Australian and Swiss Cases; EDITORS AND CONTRIBUTORS; SERIES EDITOR; INDEX

Sommario/riassunto

A survey of information systems research on electronic customer relationship management (eCRM). This book provides frameworks taken from cases and applications in this field. Each chapter takes a collaborative approach that goes beyond the analytical and operational perspectives, and stresses integration with other enterprise information systems.



3.

Record Nr.

UNINA9910349508303321

Titolo

Biophysics of RNA-Protein Interactions : A Mechanistic View / / edited by Chirlmin Joo, David Rueda

Pubbl/distr/stampa

New York, NY : , : Springer New York : , : Imprint : Springer, , 2019

ISBN

1-4939-9726-2

Edizione

[1st ed. 2019.]

Descrizione fisica

1 online resource (VII, 249 p. 77 illus., 74 illus. in color.)

Collana

Biological and Medical Physics, Biomedical Engineering, , 1618-7210

Disciplina

571.4

Soggetti

Biophysics

Biochemical engineering

Proteins

Analytical chemistry

Biological and Medical Physics, Biophysics

Biochemical Engineering

Protein Science

Analytical Chemistry

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Nota di bibliografia

Includes bibliographical references.

Nota di contenuto

Part 1: RNA Binding Proteins -- Chapter 1: How proteins recognize RNA -- Chapter 2: The interaction between L7Ae family of proteins and RNA kink turns -- Chapter 3: Evolving methods in defining the role of RNA in RNP assembly -- Chapter 4: Single-molecule studies of exonuclease: Following cleavage actions one step at a time -- Chapter 5: Fitting in the age of single-molecule experiments: A guide to maximum-likelihood estimation and its advantages -- Part II: Transcription and Translation -- Chapter 6: A single-molecule view on cellular and viral RNA synthesis -- Chapter 7: Single-Molecule Optical Tweezers Studies of Translation -- Part III: RNA-Guided Protein Machineries -- Chapter 8: Biophysical and biochemical approaches in the analysis of Argonaute-miRNA complexes -- Chapter 9: Biophysics of RNA-guided CRISPR immunity -- Chapter 10: Dynamics of MicroRNA Biogenesis.

Sommario/riassunto

RNA molecules play key roles in all aspects of cellular life, but to do so efficiently, they must work in synergism with proteins. This book addresses how proteins and RNA interact to carry out biological



functions such as protein synthesis, regulation of gene expression, genome defense, liquid phase separation and more. The topics addressed in this volume will appeal to researchers in biophysics, biochemistry and structural biology. The book is a useful resource for anybody interested in elucidating the molecular mechanisms and discrete properties of RNA-protein complexes. Included are reviews of key systems such as microRNA and CRISPR/Cas that exemplify how RNA and proteins work together to perform their biological function. Also covered are techniques ranging from single molecule fluorescence and force spectroscopy to crystallography, cryo-EM microscopy, and kinetic modeling.