1.

Record Nr.

UNINA9910337620603321

Autore

Annarelli Alessandro

Titolo

The Road to Servitization : How Product Service Systems Can Disrupt Companies’ Business Models / / by Alessandro Annarelli, Cinzia Battistella, Fabio Nonino

Pubbl/distr/stampa

Cham : , : Springer International Publishing : , : Imprint : Springer, , 2019

ISBN

3-030-12251-4

Edizione

[1st ed. 2019.]

Descrizione fisica

1 online resource (224 pages)

Disciplina

658

658.5

Soggetti

Industrial management

Technological innovations

Engineering design

Production management

Information technology - Management

Industrial Management

Innovation and Technology Management

Engineering Design

Operations Management

Business Process Management

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Includes index.

Nota di contenuto

Introduction -- What is a Product Service System? -- Product Service Systems’ Competitive Markets -- The Strategic Advantage of Product Service Systems -- The Content of PSS Strategies -- Translating PSS Strategy into Operations -- How Product Service Systems can Disrupt Companies’ Business Model -- Conclusions.

Sommario/riassunto

The book describes state-of-the-art product service systems, and provides a framework to categorize the knowledge surrounding these systems. It discusses the evolution and spread of the servitization model across industries, and explores its current and most relevant applications in industry. Further, the book highlights the model’s



strategic value for business and management, operations, and sustainability and shows readers how to enhance service design and implementation. The contributors provide the theory behind servitization as well as the evidence for it, and report practical and industrial lessons learned. Illustrations, charts, and tables effectively guide readers through real-world and potential applications of product service systems, and case studies describing how companies have innovated and developed award winning business models are also included. Moreover, the book exhibits the selection and implementation policies for product service systems in different industrial environments. Providing comprehensive information on the product service system phenomenon, this book is essential reading for researchers and practitioners in the product service and business industries. It is also of interest to students and lecturers in business strategy and service management, as it shows the latest trends shaping the modern contexts in which companies operate.