1.

Record Nr.

UNINA9910299686803321

Autore

Wolfson Adi

Titolo

Sustainability through Service : Perspectives, Concepts and Examples / / by Adi Wolfson, Shlomo Mark, Patrick M. Martin, Dorith Tavor

Pubbl/distr/stampa

Cham : , : Springer International Publishing : , : Imprint : Springer, , 2015

ISBN

3-319-12964-3

Edizione

[1st ed. 2015.]

Descrizione fisica

1 online resource (91 p.)

Collana

SpringerBriefs in Applied Sciences and Technology, , 2191-530X

Disciplina

338.927

Soggetti

Engineering economy

Sustainable development

System theory

Service industries

Engineering Economics, Organization, Logistics, Marketing

Sustainable Development

Complex Systems

Services

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references at the end of each chapters.

Nota di contenuto

1 Sustainability -- 2 Service -- 3 Sustainability and service -- 4 Engineering of sustainable services -- 5 Examples -- 6 Sustainability as service.

Sommario/riassunto

This book discusses the mutual relationship between service and sustainability. It covers methodologies and approaches and describes measurements and tools that can promote sustainability on the service market. Lastly, it presents the different applications of sustainability, together with examples of sustainable services. Environmental concerns have become integral to any decision-making process in the design and implementation of goods and services. With the increasing dominance of the service sector, and as service systems become more complex and interdisciplinary, the focus must move from the exchange of products to that of services. Newly created services should thus aim to incorporate sustainability into their designs while viewing sustainability as a service in its own right. Integrating sustainability in



the service design and development process is essential to improving the sustainability of our society and preserving the environment. Moreover, doing so shifts the service boundaries from values that are focused only on personal, local, and current needs and economic profit to those that are broader and more future oriented, ultimately placing greater social and environmental responsibility on all stakeholders. In addition, it advances the current state-of-the-art in sustainable development and service design and contributes to improving the quality of life on a global scale.