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Record Nr. |
UNINA9910299631503321 |
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Autore |
Olteanu Yasmin |
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Titolo |
Access to Justice in Microfinance : An Analytical Framework for Peru / / by Yasmin Olteanu |
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Pubbl/distr/stampa |
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Cham : , : Springer International Publishing : , : Imprint : Palgrave Macmillan, , 2018 |
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ISBN |
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Edizione |
[1st ed. 2018.] |
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Descrizione fisica |
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1 online resource (XXI, 322 p. 39 illus.) |
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Collana |
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Palgrave Studies in Impact Finance, , 2662-5113 |
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Disciplina |
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Soggetti |
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Financial services industry |
International finance |
Development economics |
Financial Services |
International Finance |
Development Economics |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Nota di contenuto |
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Chapter 1. Introduction -- Chapter 2. Theoretical Concepts -- Chapter 3. Literature Survey -- Chapter 4. Methodology and Data -- Chapter 5. Development of the Analytical Framework -- Chapter 6. The Context: Peru -- Chapter 7. Application of the Analytical Framework -- Chapter 8. Discussion of the Findings -- Chapter 9. Conclusion and Policy Recommendations. |
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Sommario/riassunto |
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This book analyzes the whole path to justice: from the decision to enter the path to justice until justice is achieved and applies a mixed-methods approach using quantitative and qualitative data. It deliberately takes the consumer's perspective and, beyond the scope of existing studies, does not only take into account the existence of mechanisms and forums to claim justice, but their appropriateness for vulnerable target groups. The book sheds more light on microfinance and other vulnerable clients who, due to existing barriers, cannot access grievance, redress or complaint mechanisms. Eliminating these access barriers would cater to the achievement of the 16th Sustainable |
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Development Goal by increasing vulnerable consumers' Access to Justice. This book will be of interest to academics researching access to justice, researchers focusing on consumer protection issues in developing countries, and practitioners working in financial inclusion. |
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