1.

Record Nr.

UNINA9910777071603321

Titolo

Business intelligence and e-marketing workshop, IBM Warwick 2001 [[electronic resource] /] / guest editors Merlin Stone and Julie Abbott

Pubbl/distr/stampa

Bradford, England, : Emerald Group Publishing, c2002

ISBN

1-280-47967-1

9786610479672

1-84544-719-0

Descrizione fisica

1 online resource (88 p.)

Collana

Qualitative marketing research: an international journal ; ; v.5, no. 4

Altri autori (Persone)

AbbottJulie

StoneMerlin

Disciplina

658.4/7

Soggetti

Electronic commerce - Marketing

Marketing research

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di contenuto

Contents; Abstracts & keywords; Guest editorial; UK data warehousing and business intelligence implementation; Customer relationship management systems; Marketing principles in the application of e-commerce; There's no business like e-business; Reflections on customer knowledge management in e-business; From bricks to clicks; Perceived risks as barriers to Internet and e-commerce usage; Assessments of the ''new economy'' scenario; Awards for Excellence; Conference announcement; Author and title index to volume 5, 2002; Note from the publisher

Sommario/riassunto

This is a special issue of QMRIJ whichreflects important aspects of research andbusiness. This special issue has been guestedited from IBM by Professor Merlin Stoneand Julie Abbott. Far reaching advances incommunications and information technologymean that interaction between companies andtheir customers - whether face-to-face, overthe counter, on the telephone or via theInternet, are becoming more frequent, intenseand data-rich.



2.

Record Nr.

UNINA9910299573303321

Autore

Supriadi Leni Sagita Riantini

Titolo

Business Continuity Management in Construction / / by Leni Sagita Riantini Supriadi, Low Sui Pheng

Pubbl/distr/stampa

Singapore : , : Springer Singapore : , : Imprint : Springer, , 2018

ISBN

981-10-5487-8

Edizione

[1st ed. 2018.]

Descrizione fisica

1 online resource (529 pages) : illustrations, tables

Collana

Management in the Built Environment, , 2522-0047

Disciplina

624.068

Soggetti

Building—Superintendence

Construction industry—Management

Building - Superintendence

Operations research

Decision making

Sustainable development

Construction Management

Operations Research/Decision Theory

Sustainable Development

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Nota di bibliografia

Includes bibliographical references.

Nota di contenuto

Introduction -- The Management of Crisis -- Business Continuity Management.-Organizational Culture and Institutional Forces -- Mainstream Theories: Implementation by Contractors -- The Indonesian Construction Industry -- Knowledge Based Decision Support System -- Conceptual Framework -- Research Design and Methodology -- Data Analysis: Surveys -- Data Analysis: Case Studies -- Data Analysis: BCM-KBDSS Development -- Findings and Discussion -- Conclusions and Recommendations.

Sommario/riassunto

This book provides an understanding of Business Continuity Management (BCM) implementation for local/international construction operations, with a primary focus on Indonesian construction firms as an illustrative example. It reviews the whole spectrum of work relating to organizational culture (OC) and the institutional framework (IF) as one of the key ways for companies to evaluate and implement BCM in



construction operations. Once readers have acquired a sound understanding of BCM, OC and IF linkages in construction firms, the lessons learned can be extended to other companies. This is facilitated through a systematic assessment framework presented in the book using a Knowledge Based Decision Support System (BCM-KBDSS), which allows these companies to evaluate their current status quo with respect to BCM, OC and IF, and then make informed decisions on how and to what extent BCM should be implemented in their operations. As such, the book offers a unique blend of theory and practice, ensuring readers gain a far better understanding of BCM implementation in the construction industry.