1.

Record Nr.

UNINA9910298985103321

Autore

Cardoso Jorge

Titolo

Service Systems [[electronic resource] ] : Concepts, Modeling, and Programming / / by Jorge Cardoso, Ricardo Lopes, Geert Poels

Pubbl/distr/stampa

Cham : , : Springer International Publishing : , : Imprint : Springer, , 2014

ISBN

3-319-10813-1

Edizione

[1st ed. 2014.]

Descrizione fisica

1 online resource (104 p.)

Collana

SpringerBriefs in Computer Science, , 2191-5768

Disciplina

005.13

Soggetti

Application software

Management information systems

Computer science

Management

Industrial management

Business

Management science

Information Systems Applications (incl. Internet)

Management of Computing and Information Systems

Innovation/Technology Management

Business and Management, general

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references at the end of each chapters and index.

Nota di contenuto

White-box Service Systems -- Conceptual Frameworks -- The LSS-USDL Model -- Modeling and Programming -- Tools and Applications -- Conclusions.

Sommario/riassunto

This SpringerBrief explores the internal workings of service systems. The authors propose a lightweight semantic model for an effective representation to capture the essence of service systems. Key topics include modeling frameworks, service descriptions and linked data, creating service instances, tool support, and applications in enterprises. Previous books on service system modeling and various streams of scientific developments used an external perspective to describe how systems can be integrated. This brief introduces the concept of white-



box service system modeling as an approach to model the internal aspects and elements of service systems. This approach provides descriptions that can be used for service management, optimization, and analytics. Service Systems: Concepts, Modeling, and Programming is designed for researchers, teachers, and advanced-level students who want to learn about the new emerging field of service science and IS/IT practitioners who are looking for better ways to describe, model, and communicate services.