1.

Record Nr.

UNINA9910298970803321

Autore

Osterhage Wolfgang W

Titolo

IT Quality Management / / by Wolfgang W. Osterhage

Pubbl/distr/stampa

Berlin, Heidelberg : , : Springer Berlin Heidelberg : , : Imprint : Springer, , 2014

ISBN

3-662-43767-8

Edizione

[1st ed. 2014.]

Descrizione fisica

1 online resource (139 p.)

Disciplina

003.3

004

004.24

004.6

005.74

Soggetti

Architecture, Computer

Management information systems

Computer science

Computer software—Reusability

Computer organization

Computer system failures

Database management

Computer System Implementation

Management of Computing and Information Systems

Performance and Reliability

Computer Systems Organization and Communication Networks

System Performance and Evaluation

Database Management

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references and index.

Nota di contenuto

Objectives -- Project Organisation -- Quality Management in the Context of Acceptance -- Subproject Organisation Quality Management -- Acceptance Directive -- Methods of Data and Software Migration -- Special Cases -- Documentation -- Security Aspects -- Project Management -- Project Controlling -- References -- Subject Index.



Sommario/riassunto

In a comprehensive approach this book covers the end-to-end process from request management to change management, error management and migration management to acceptance testing and final data clean up. It is based upon nearly twenty years of experience in tests, acceptance and certification, when introducing medium to large IT systems including complex software for administrations and industry in many countries. There exist a variety of methodologies with different characteristics having emanated from various schools and consultancies to support such activities. However, it is obvious that because of the diversity in organisational levels in companies the rigor of application of such methodologies quite often suffers with regard to more pragmatic approaches. In view of economic considerations this may be unavoidable. For this reason no new or consolidated methodology shall be presented but an approach oriented on practical criteria coming closer to reality and offering methods, which can provide assistance on a case-by-case basis.