1.

Record Nr.

UNINA9910298967803321

Autore

Fugini Maria Grazia

Titolo

e-Government and Employment Services : A Case Study in Effectiveness / / by Maria Grazia Fugini, Piercarlo Maggiolini, Ramon Salvador Valles

Pubbl/distr/stampa

Cham : , : Springer International Publishing : , : Imprint : Springer, , 2014

ISBN

3-319-02030-7

Edizione

[1st ed. 2014.]

Descrizione fisica

1 online resource (102 p.)

Collana

PoliMI SpringerBriefs, , 2282-2577

Disciplina

331.110945

Soggetti

Application software

Personnel management

Quality of life

Computer Appl. in Social and Behavioral Sciences

Human Resource Management

Quality of Life Research

Information Systems Applications (incl. Internet)

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references at the end of each chapters and index.

Nota di contenuto

Introduction -- Framework -- Evaluation Methodology -- Employment Services in Catalonia -- Borsa Lavoro Lombardia -- Comparisons and Concluding Remarks.

Sommario/riassunto

This book explores the factors that affect the efficiency and effectiveness of electronic government (e-Government) by analyzing two employment- service systems in Italy and Catalonia: the Borsa Lavoro Lombardia Portal (Lombardy Employment Services Portal) and the Servei d’Ocupació de Catalunya (Catalan Employment Services Portal). The evaluation methodology used in the case studies and the related set of technical, social, and economic indicators are clearly described. The technological and organizational features of the systems of the two systems are then compared and their impacts assessed. In addition, the extent to which each system has been a driver of employment within its region and country is evaluated in relation to the impact of the industrial and commercial background.



Readers will gain a deeper understanding of the main factors that might influence the effectiveness of e-Government and appreciate how the use of information and communication technology (ICT) may appear to improve the execution of government functions yet not achieve a true increase in effectiveness.  .