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Record Nr. |
UNINA9910298554803321 |
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Autore |
Van Looy Amy |
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Titolo |
Business Process Maturity : A Comparative Study on a Sample of Business Process Maturity Models / / by Amy Van Looy |
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Pubbl/distr/stampa |
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Cham : , : Springer International Publishing : , : Imprint : Springer, , 2014 |
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ISBN |
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Edizione |
[1st ed. 2014.] |
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Descrizione fisica |
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1 online resource (98 p.) |
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Collana |
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SpringerBriefs in Business Process Management, , 2197-9618 |
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Disciplina |
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Soggetti |
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Information technology |
Business—Data processing |
Economic sociology |
Operations research |
Decision making |
Mathematical optimization |
IT in Business |
Organizational Studies, Economic Sociology |
Operations Research/Decision Theory |
Continuous Optimization |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Description based upon print version of record. |
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Nota di bibliografia |
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Includes bibliographical references at the end of each chapters. |
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Nota di contenuto |
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1. Introduction -- 2. Research -- 3.Conclusions. |
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Sommario/riassunto |
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Organisations face many challenges, which induce them to perform better, and thus to establish mature (or excellent) business processes. As they now face globalisation, higher competitiveness, demanding customers, growing IT possibilities, compliancy rules, etc., business process maturity models (BPMMs) have been introduced to help organisations gradually assess and improve their business processes (e.g. CMMI or OMG-BPMM). In fact, there are now so many BPMMs to choose from that organisations risk selecting one that does not fit their needs, or one of substandard quality. This book presents a study that distinguishes process management from process orientation so as to arrive at a common understanding. It also includes a classification |
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study to identify the capability areas and maturity types of 69 existing BPMMs, in order to strengthen the basis of available BPMMs. Lastly it presents a selection study to identify criteria for choosing one BPMM from the broad selection, which produced a free online selection tool, BPMM Smart-Selector. |
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