1.

Record Nr.

UNINA9910298169803321

Autore

Lasrado Flevy

Titolo

Achieving Organizational Excellence : A Quality Management Program for Culturally Diverse Organizations / / by Flevy Lasrado

Pubbl/distr/stampa

Cham : , : Springer International Publishing : , : Imprint : Springer, , 2018

ISBN

3-319-70075-8

Edizione

[1st ed. 2018.]

Descrizione fisica

1 online resource (X, 193 p. 18 illus.)

Collana

Management for Professionals, , 2192-8096

Disciplina

658.1

Soggetti

Organization

Planning

Leadership

International business enterprises—Cross-cultural studies

Globalization

Markets

Business Strategy/Leadership

Cross-Cultural Management

Emerging Markets/Globalization

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Nota di contenuto

Introduction to Business Excellence -- Organizations Achieve Excellence Through Quality Awards -- Legacy of Excellence: The Case of the United Arab Emirates (UAE) -- Excellence in Action -- Understanding Sustainable Organizational Results -- Self-assessments: Conducting an Excellence Maturity Assessment for an Organisation -- Awards and Assessments -- Assessment for an External Award -- Quality Management Systems: Where and How We Can Make a Significant Contribution Toward Excellence -- Towards Developing a Framework for Achieving Organizational Excellence: Theoretical Foundations. .

Sommario/riassunto

This book bridges two essential aspects of assessing and achieving business excellence in 21st-century organizations. The author argues that transnational companies face a twofold challenge: managing global knowledge networks and multicultural project teams on the one hand;



and interacting and collaborating across boundaries using global communication technologies, on the other. The author also argues that this dual challenge calls for the creation of a business excellence program that fits and thrives within these multicultural environments. In response, he reviews corporate practices in quality management and business excellence frameworks that have been extensively used on a transnational scale to drive organizational performance. The book approaches quality management as an element that is no longer a choice, but has now become a necessity if companies want to compete in highly globalized environments.