1.

Record Nr.

UNINA9910298161903321

Titolo

Information Systems Outsourcing : Towards Sustainable Business Value / / edited by Rudy Hirschheim, Armin Heinzl, Jens Dibbern

Pubbl/distr/stampa

Berlin, Heidelberg : , : Springer Berlin Heidelberg : , : Imprint : Springer, , 2014

ISBN

3-662-43820-8

Edizione

[4th ed. 2014.]

Descrizione fisica

1 online resource (511 p.)

Collana

Progress in IS, , 2196-8705

Disciplina

658.501

Soggetti

Information technology

Business—Data processing

Leadership

Application software

IT in Business

Business Strategy/Leadership

Information Systems Applications (incl. Internet)

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references at the end of each chapters.

Nota di contenuto

Introduction -- Part I: Innovation Management -- Part II: Governance Frames -- Part III: Dynamic Governance Adaption -- Part IV: Multi-vendor and Multi-Client Ecosystem Management -- Part V: International Growth - the Case of China -- Part VI: Social Responsibility and Social Capital Management -- Part VII: Crowdsourcing and Open Platforms.

Sommario/riassunto

This book attempts to synthesize research that contributes to a better understanding of how to reach sustainable business value through information systems (IS) outsourcing. Important topics in this realm are how IS outsourcing can contribute to innovation, how it can be dynamically governed, how to cope with its increasing complexity through multi-vendor arrangements, how service quality standards can be met, how corporate social responsibility can be upheld, and how to cope with increasing demands of internationalization and new sourcing models, such as crowdsourcing and platform-based cooperation. These issues are viewed from either the client or vendor perspective, or both.



The book should be of interest to all academics and students in the fields of Information Systems, Management, and Organization as well as corporate executives and professionals who seek a more profound analysis and understanding of the underlying factors and mechanisms of outsourcing.