1.

Record Nr.

UNINA9910254799903321

Autore

Friedrich Ralf

Titolo

The Virtual Team Maturity Model : Performance Improvement of Virtual Teams / / by Ralf Friedrich

Pubbl/distr/stampa

Wiesbaden : , : Springer Fachmedien Wiesbaden : , : Imprint : Springer, , 2017

ISBN

3-658-19771-4

Edizione

[1st ed. 2017.]

Descrizione fisica

1 online resource (XXII, 364 p. 52 illus.)

Disciplina

158.7

Soggetti

Industrial psychology

Economics—Psychological aspects

Industrial and Organizational Psychology

Economic Psychology

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Nota di bibliografia

Includes bibliographical references.

Nota di contenuto

Related Research on Virtual Teams, Performance Criteria and Maturity Models -- Research Methodology and Empiric Results on the Development of the VTMM -- Validation of the VTMM by the Delphi Method -- Pilot Implementation -- VTMM® Assessment Process.  .

Sommario/riassunto

Ralf Friedrich developed an academically validated and process-oriented maturity model with emphasis on special needs of virtual teams. He provides criteria and indicators of performance for virtual teams and combines different approaches of maturity models into an overall framework to measure and develop virtual team performance. This book describes the development and validation of the Virtual Team Maturity Model (VTMM®) consisting of 11 processes for virtual team collaboration, defined by inputs, methods, outputs and Key Performance Indicators (KPIs) assigned to four maturity levels. The model supports an algorithm for calculating the maturity level of the team based on a set of questionnaires. Contents Related Research on Virtual Teams, Performance Criteria and Maturity Models Research Methodology and Empiric Results on the Development of the VTMM® Validation of the VTMM®by the Delphi Method Pilot Implementation VTMM® Assessment Process Target Groups Lecturers and students of organizational psychology and business economics Industrial



engineers, project supervisors and leaders of virtual teams The Author Dr. Ralf Friedrich has been working in the field of international management as well as coaching of multinational and virtual team projects for 20 years. His research focus is on designing virtual teams in cooperation with the Cork Institute of Technology, Ireland and Darmstadt University of Applied Sciences, Germany.