1.

Record Nr.

UNINA9910219988803321

Autore

Wainfan Lynne

Titolo

Challenges in virtual collaboration [[electronic resource] ] : videoconferencing, audioconferencing, and computer-mediated communications / / Lynne Wainfan, Paul K. Davis

Pubbl/distr/stampa

Santa Monica, CA, : Rand, 2004

ISBN

0-8330-4070-7

1-59875-337-1

Edizione

[1st ed.]

Descrizione fisica

1 online resource (129 p.)

Altri autori (Persone)

DavisPaul K. <1943->

Disciplina

302.2

Soggetti

Telematics

Teleconferencing

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

"MG-273"--p. 4 of cover.

Nota di bibliografia

Includes bibliographical references (p. 81-106).

Nota di contenuto

Preface; Contents; Figures; Tables; Summary; Acknowledgments; Acronyms; CHAPTER ONE- Introduction; Background; Objectives of This Report; Approach; CHAPTER TWO- Definitions and Methodology; Videoconferencing, Audioconferencing, and Computer-Mediated Communication; Relating the Types of Mediated Communications; Reconciling Findings Over a Period of TechnologicalChange; Search and Synthesis Methods; CHAPTER THREE- Virtual Versus Face-to-Face Collaboration: A Survey of the Literature; A Framework for Reporting Effects; Contextual Differences Between Face-to-Face and Mediated Collaboration

Process Differences Between Face-to-Face and Virtual CollaborationsOutcome Differences Between Face-to-Face and Virtual Collaborations; Summary; CHAPTER FOUR- Mitigating Problems and Exploiting the Benefits of Mediated Communication; Broad Observations; Tactics for Mitigating Problems; A Strategy for Choosing the Best Medium for Virtual Collaboration; CHAPTER FIVE- Where Next?; Keeping Up with Technology; Developing Better Conceptual Models; Research Needed; Training Needed; Opportunities; Bibliography

Sommario/riassunto

A summary of the research literature on how the processes and outcomes of virtual, or mediated, collaborations are affected by the communication medium (videoconferencing, audioconferencing, or



computer-mediated conferencing); a discussion of ways to mitigate problems in such collaboration; and a suggested strategy for choosing the most effective medium, including face-to-face communication and hybrid systems, as a function of task and context.