1.

Record Nr.

UNINA9910170981103321

Autore

Milner Eileen M. <1963->

Titolo

Managing information and knowledge in the public sector / / Eileen M. Milner

Pubbl/distr/stampa

London ; ; New York, : Routledge, 2000

ISBN

1-134-62947-8

1-134-62948-6

9786610060221

1-280-06022-0

0-203-45863-X

Edizione

[1st ed.]

Descrizione fisica

1 online resource (224p.)

Disciplina

352.3/8

Soggetti

Information capitol

Information technology - Management

Knowledge management

Organizational learning

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Bibliographic Level Mode of Issuance: Monograph

Nota di bibliografia

Includes bibliographical references (p. [182]-188) and index.

Nota di contenuto

chapter I Introduction -- Defining information and knowledge -- chapter 2 Developing an information policy and strategy: the foundations of information management -- The foundations of information -- chapter 3 Information management strategy in action -- Making a business case -- chapter 4 Knowledge management -- chapter 5 Managing information, ideas and solutions -- A focus on the employee -- chapter 6 ICTs as tools of IKM -- chapter 7 Tension and paradox: issues of information security, ownership, access, liability and openness -- Issues of information security, ownership, access, liability and -- chapter 8 IKM as a tool of social inclusion -- chapter 9 Vision and revision -- The case for IKM In the public sector.

Sommario/riassunto

Introducing the concepts of information and knowledge this work explores a variety of tools/techniques which may be adopted in actively managing and developing these resources. Case studies illustrate good practice as well as poor application.