1.

Record Nr.

UNINA9910164026103321

Autore

Peshek Stephanie

Titolo

Professional skills for the pharmacy technician / / Stephanie C. Peshek

Pubbl/distr/stampa

Burlington, Massachusetts : , : Jones & Bartlett Learning, , 2017

©2017

ISBN

1-4496-2983-0

Descrizione fisica

1 online resource : illustrations

Disciplina

615.1

Soggetti

Pharmacy technicians

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Bibliographic Level Mode of Issuance: Monograph.

Nota di bibliografia

Includes bibliographical references at the end of each chapters and index.

Nota di contenuto

History and traditional technician roles -- Professionalism and ethics -- Patient safety -- Training and mentoring -- Organizational culture -- Human resources and labor relations -- Cultural competence -- Negotiation and emotional intelligence -- Customer service -- Substance abuse -- Security and risk management -- Career management -- The technician supervisor -- Technicians in inventory management and technology.