1.

Record Nr.

UNINA9910154968003321

Autore

Gandy John M

Titolo

False alarm : the computerization of eight social welfare organizations / / John M. Gandy, Lorne Tepperman

Pubbl/distr/stampa

Waterloo, Ont., Canada, : Wilfrid Laurier University Press, c1990

ISBN

0-88920-807-7

Edizione

[1st ed.]

Descrizione fisica

1 online resource (233 p.)

Altri autori (Persone)

TeppermanLorne

Disciplina

361

361.00285

Soggetti

Social service - Canada - Data processing

Social workers - Effect of automation on - Canada

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references (p. 201-211) and index.

Nota di contenuto

CONTENTS; List of Diagrams and Tables; Acknowledgements; Preface; 1 Computerizing Social Services: A Literature Review; 2 The Method of Research; 3 The Eight Organizations; 4 The Introduction of Computers; 5 Staff Use of Computers; 6 Staff Attitudes to Computers and Computerization; 7 The Impact on Advanced Computer Users; 8 The Impact on Intermediate Computer Users; 9 False Alarms: Conclusions and Implications; Appendix: The Questionnaire; Bibliography; Index

Sommario/riassunto

This book uses case studies to show how and why eight social service organizations adopted computers.     Computerized information systems can be destructive or constructive for organizations and staff. However, the impact of a system cannot be predicted from its logical design alone: one must analyze how well the design fits the needs, interests, and existing practices of those who are likely to use it.