1.

Record Nr.

UNINA9910154955903321

Autore

Kroenke David M. <1946->

Titolo

Experiencing MIS / / David M. Kroenke, Randall J. Boyle

Pubbl/distr/stampa

Boston : , : Pearson, , [2017]

©2017

ISBN

1-292-16357-7

1-292-16358-5

9781292163581

Edizione

[Seventh edition, Global edition.]

Descrizione fisica

1 online resource (721 pages) : illustrations (some color)

Collana

Always learning

Disciplina

658.4038011

Soggetti

Management information systems

Business - Data processing

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Includes index.

Nota di contenuto

Cover -- Title Page -- Copyright Page -- Contents Overview -- Contents -- Preface -- Part 1 Why MIS? -- This Could Happen to You -- Chapter 1 The Importance of MIS -- This Could Happen to You -- 1. Why Is Introduction to Mis the Most Important Class in the Business School? -- The Digital Revolution -- Evolving Capabilities -- Moore's Law -- Metcalfe's Law -- Other Forces Pushing Digital Change -- This Is the Most Important Class in the School of Business -- 2. How Will MIS Affect Me? -- How Can I Attain Job Security? -- How Can Intro to Mis Help You Learn Nonroutine Skills? -- 3. Why Are MIS-Related Jobs in High Demand? -- So What?: Biggest IPO Ever: Alibaba -- What Is the Bottom Line? -- 4. What Is MIS? -- Components of an Information System -- Management and Use of Information Systems -- Achieving Strategies -- 5. What Is Your Role in Is Security? -- Strong Passwords -- Password Etiquette -- How does the knowledge in this chapter help you? -- Ethics Guide: Ethics and Professional Responsibility -- Guide: Five-Component Careers -- Case Study 1: zulily -- Chapter 2 Business Processes, Information Systems, and Information -- This Could Happen to You -- 1. Why Does the Falcon Security Team Need to Understand Business Processes? -- 2. How Can Business Process Modeling Help Organizations? -- How Best Bikes Works -- The Existing Best Bikes



Process -- How Best Bikes Processes Must Change to Support 3D Printing -- 3. How Can Information Systems Improve Process Quality? -- What Is Process Quality? -- Using Information Systems to Improve Process Quality -- 4. What Is Information? -- Definitions Vary -- Where Is Information? -- So What?: Augmented Collaboration -- 5. What Data Characteristics Are Necessary for Quality Information? -- Accurate -- Timely -- Relevant -- Just Barely Sufficient -- Worth Its Cost.

How does the Knowledge in this chapter help You? -- Ethics Guide: I Know What's Better, Really -- Guide: Egocentric Versus Empathetic Thinking -- Case Study 2: Eating Our Own Dog Food -- Chapter 3 Organizational Strategy, Information Systems, and Competitive Advantage -- This Could Happen to You -- 1. How Does Organizational Strategy Determine Information Systems Structure? -- 2. What Five Forces Determine Industry Structure? -- 3. What Is Competitive Strategy? -- 4. How Does Competitive Strategy Determine Value Chain Structure? -- Primary Activities in the Value Chain -- Support Activities in the Value Chain -- Value Chain Linkages -- 5. How Do Value Chains Determine Business Processes and Information Systems? -- 6. How Do Information Systems Provide Competitive Advantages? -- So What?: Driving Strategy -- Competitive Advantage via Products -- Competitive Advantage via Business Processes -- How Can an Organization Use Is to Create Competitive Advantages? -- How Does This System Create a Competitive Advantage? -- How does the knowledge in this chapter help you? -- Ethics Guide: Yikes! Bikes -- Guide: Your Personal Competitive Advantage -- Case Study 3: The Amazon of Innovation -- Part 2 InformationTechnology -- This Could Happen to You -- Chapter 4 Hardware and Software -- This Could Happen to You -- 1. What Do Business Professionals Need to Know About Computer Hardware? -- Hardware Components -- Types of Hardware -- Computer Data -- 2. How Can New Hardware Affect Competitive Strategies? -- The Internet of Things -- Self-Driving Cars -- So What?: New from CES 2015 -- 3D Printing -- 3. What Do Business Professionals Need to Know About Software? -- What Are the Major Operating Systems? -- Virtualization -- Owning Versus Licensing -- What Types of Applications Exist, and How Do Organizations Obtain Them? -- What Is Firmware?.

4. Is Open Source Software a Viable Alternative? -- Why Do Programmers Volunteer Their Services? -- How Does Open Source Work? -- So, Is Open Source Viable? -- How does the Knowledge in this chapter help You? -- Ethics Guide: Free Apps for Data -- Guide: Keeping Up to Speed -- Case Study 4: PSA Cruising with Information System -- Chapter 5 Database Processing -- This Could Happen to You -- 1. Why Do You Need to Know About Databases? -- Reasons for Learning Database Technology -- What Is the Purpose of a Database? -- 2. What Is a Database? -- Relationships Among Rows -- Metadata -- 3. What Is a Database Management System (DBMS)? -- So What?: Not What the Data Says . . . -- 4. How Do Database Applications Make Databases More Useful? -- Traditional Forms, Queries, Reports, and Applications -- Thin-Client Forms, Reports, Queries, and Applications -- Multiuser Processing -- 5. How Can Falcon Security Benefit from a Database System? -- 6. What Are Nontraditional Dbms Products? -- Need to Store New Data Types Differently -- Need for Faster Processing Using Many Servers -- Nontraditional Dbms Types -- Will These New Products Replace the Relational Model? -- What Do Nonrelational Dbms Mean for You? -- How does the Knowledge in this chapter help You? -- Ethics Guide: Querying Inequality? -- Guide: Theft by SQL Injection -- Case Study 5: Searching for Classic and Vintage Car Parts . . . -- Chapter 6 The Cloud -- This Could Happen to You -- 1. Why Is the



Cloud the Future for Most Organizations? -- What Is the Cloud? -- Why Is the Cloud Preferred to In-House Hosting? -- Why Now? -- When Does the Cloud Not Make Sense? -- 2. How Do Organizations Use the Cloud? -- Cloud Services from Cloud Vendors -- Content Delivery Networks -- Use Web Services Internally -- 3. How Can Falcon Security Use the Cloud? -- SaaS Services at Falcon Security.

PaaS Services at Falcon Security -- IaaS Services at Falcon Security -- 4. How Can Organizations Use Cloud Services Securely? -- Virtual Private Network (VPN) -- Using a Private Cloud -- Using a Virtual Private Cloud -- So What?: Net Neutrality Enabled -- 5. What Does the Cloud Mean for Your Future? -- How does the Knowledge in this chapter help You? -- Ethics Guide: Cloudy Profit? -- Guide: From Anthem to Anathema -- Case Study 6: Cloud Solutions that Test for Consumer Risk and Financial Stability -- Part 3 Using Is for Competitive Advantage -- This Could Happen to You -- Chapter 7 Organizations and Information Systems -- This Could Happen to You -- 1. How Do Information Systems Vary by Scope? -- Personal Information Systems -- Workgroup Information Systems -- Enterprise Information Systems -- Inter-Enterprise Information Systems -- 2. How Do Enterprise Systems Solve the Problems of Departmental Silos? -- What Are the Problems of Information Silos? -- How Do Organizations Solve the Problems of Information Silos? -- An Enterprise System for Patient Discharge -- Business Process Reengineering -- 3. How Do CRM, ERP, and EAI Support Enterprise Systems? -- Customer Relationship Management (CRM) -- So What?: Workflow Problems -- Enterprise Resource Planning (ERP) -- Enterprise Application Integration (EAI) -- What Are the Challenges When Implementing and Upgrading Enterprise Systems? -- New Technology -- 4. How Do Inter-enterprise Is Solve the Problems of Enterprise Silos? -- How does the Knowledge in this chapter help You? -- Ethics Guide: Dialing for Dollars -- Guide: One-Stop Shopping -- Case Study 7: Interorganizational IS - The National Programme for IT in the NHS Experience -- Chapter 8 Social Media Information Systems -- This Could Happen to You -- 1. What Is a Social Media Information System (SMIS)? -- Three SMIS Roles -- SMIS Components.

2. How Do SMIS Advance Organizational Strategy? -- Social Media and the Sales and Marketing Activity -- Social Media and Customer Service -- Social Media and Inbound and Outbound Logistics -- Social Media and Manufacturing and Operations -- Social Media and Human Resources -- So What?: Facebook for Organizations . . . and Machines? -- 3. How Do SMIS Increase Social Capital? -- What Is the Value of Social Capital? -- How Do Social Networks Add Value to Businesses? -- Using Social Networking to Increase the Number of Relationships -- Using Social Networks to Increase the Strength of Relationships -- Using Social Networks to Connect to Those with More Resources -- 4. How Do (SOME) Companies Earn Revenue from Social Media? -- You Are the Product -- Revenue Models for Social Media -- Does Mobility Reduce Online Ad Revenue? -- 5. How Can Organizations Address Smis Security Concerns? -- Managing the Risk of Employee Communication -- Managing the Risk of Inappropriate Content -- 6. Where Is Social Media Taking Us? -- How does the Knowledge in this chapter help You? -- Ethics Guide: Synthetic Friends -- Guide: Digital Is Forever -- Case Study 8: Sedona Social -- Chapter 9 Business Intelligence Systems -- This Could Happen to You -- 1. How Do Organizations Use Business Intelligence (bi) Systems? -- How Do Organizations Use BI? -- What Are Typical Uses for Business Intelligence? -- 2. What Are the Three Primary Activities in the Bi Process? -- Using Business Intelligence to Find Candidate Parts -- 3. How Do Organizations Use Data Warehouses and Data Marts to Acquire Data? -- Problems with Operational Data -- Data



Warehouses Versus Data Marts -- 4. What Are Three Techniques for Processing BI Data? -- Reporting Analysis -- Data Mining Analysis -- BigData -- 5. What Are the Alternatives for Publishing BI? -- Characteristics of BI Publishing Alternatives.

So What?: BI for Securities Trading?.

Sommario/riassunto

For undergraduate Introductory Management Information Systems courses.     Help Your Students Succeed in the Most Important Course They'll Take  As technology continues to change the way organizations do business, knowledge of MIS is critical. Experiencing MIS illustrates for students how organizations use information systems to solve business problems every day. This modular text uses illustrative cases, exercises, projects, and other aids to ensure your students connect concepts to everyday life with an "in your face" attitude about MIS. Unique guides in each chapter highlight themes in ethics, security, and other timely topics.     Every year brings important new technology to organizations and the Seventh Edition reflects these trends, keeping your students up to date and knowledgeable on how to apply emerging technologies to better achieve their organizations' strategies.     MyMISLabTM not included. Students, if MyMISLab is a recommended/mandatory component of the course, please ask your instructor for the correct ISBN and course ID. MyMISLab should only be purchased when required by an instructor. Instructors, contact your Pearson representative for more information.   MyMISLab is an online homework, tutorial, and assessment product designed to personalize learning and improve results. With a wide range of interactive, engaging, and assignable activities, students are encouraged to actively learn and retain tough course concepts.