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Record Nr. |
UNINA9910154765703321 |
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Autore |
Fleming Kerrie |
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Titolo |
The leader's guide to emotional agility : how to use soft skills to get hard results / / Kerrie Fleming |
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Pubbl/distr/stampa |
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Harlow, England : , : Pearson, , [2016] |
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©2016 |
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ISBN |
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Descrizione fisica |
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1 online resource (192 pages) : illustrations, tables |
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Disciplina |
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Soggetti |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Nota di bibliografia |
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Includes bibliographical references (pages [174]-180) and index. |
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Nota di contenuto |
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About the author -- Acknowledgements -- Why you need to read this book -- Introduction -- Structure of the book -- The seven steps to emotional agility (ea) -- Step one: the real you -- Step two: how do you feel and why does it matter? -- Step three: becoming aware of others -- Step four: understanding the emotions -- Step five: managing your own emotions -- Step six: managing the emotions of others -- Step seven: creating awareness -- Emotional agility in action -- Using ea for difficult performance appraisals -- How to motivate a disengaged team using ea -- Using ea to enhance creativity and innovation -- Managing change using ea -- Becoming a more effective and influential leader using the seven steps of ea -- Conclusion -- Appendices -- References -- Index. |
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