1.

Record Nr.

UNINA9910154765703321

Autore

Fleming Kerrie

Titolo

The leader's guide to emotional agility : how to use soft skills to get hard results / / Kerrie Fleming

Pubbl/distr/stampa

Harlow, England : , : Pearson, , [2016]

©2016

ISBN

1-292-08306-9

Descrizione fisica

1 online resource (192 pages) : illustrations, tables

Disciplina

658.4092019

Soggetti

Emotions

Leadership

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Nota di bibliografia

Includes bibliographical references (pages [174]-180) and index.

Nota di contenuto

About the author -- Acknowledgements -- Why you need to read this book -- Introduction -- Structure of the book -- The seven steps to emotional agility (ea) -- Step one: the real you -- Step two: how do you feel and why does it matter? -- Step three: becoming aware of others -- Step four: understanding the emotions -- Step five: managing your own emotions -- Step six: managing the emotions of others -- Step seven: creating awareness -- Emotional agility in action -- Using ea for difficult performance appraisals -- How to motivate a disengaged team using ea -- Using ea to enhance creativity and innovation -- Managing change using ea -- Becoming a more effective and influential leader using the seven steps of ea -- Conclusion -- Appendices -- References -- Index.