1.

Record Nr.

UNINA9910153181703321

Autore

Norhayati Zakaria <1969-, >

Titolo

Culture matters : decision-making in global virtual teams / / Norhayati Zakaria

Pubbl/distr/stampa

Boca Raton, Fla. : , : CRC Press, , 2017

ISBN

1-315-35566-3

1-315-37297-5

1-4822-4018-1

Descrizione fisica

1 online resource (253 pages)

Disciplina

658.4/022

Soggetti

Virtual work teams

Decision making

Intercultural communication

Management

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

6: Fons Trompenaars and Charles Hampden-Turner: Seven Cultural Dimensions: A Mirror Image of Problem-Solving in the Workplace.

Nota di bibliografia

Includes bibliographical references and index.

Nota di contenuto

section I. Global virtual team -- section II. Culture and its meaning -- section III. Distributed decision-making processes and activities -- section IV. Cultural influences on distributed decision making -- section V. Strategies and competencies for managing global virtual teams.

Sommario/riassunto

Global virtual teams (GVTs) have evolved as a common work structure in multinational corporations due to their efficiency and cost-effectiveness. The cultural differences can produce great benefits in terms of perspective, creativity, and innovation, but can also exacerbate interpersonal tensions, miscommunications, and clashing decision-making behaviors. This book outlines cultural competencies specific to GVTs and sheds light on management strategies for creating an optimal inter-cultural GVT environment. It covers theory, decision making strategies, and activities for cultural competence and problem resolution, all told through vignettes and lessons-learned.