1.

Record Nr.

UNINA9910153084103321

Autore

DeMarr Beverly

Titolo

Negotiation and dispute resolution / / Beverly DeMarr, Suzanne De Janasz

Pubbl/distr/stampa

Harlow, England : , : Pearson, , [2014]

ISBN

1-292-05262-7

Edizione

[First edition, Pearson new international edition.]

Descrizione fisica

1 online resource (376 pages) : illustrations, photographs

Collana

Always learning

Disciplina

302.3

Soggetti

Negotiation

Conflict management

Mediation

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Includes index.

Nota di bibliografia

Includes bibliographical references and index.

Nota di contenuto

Cover -- Table of Contents -- 1. Introduction -- 2. The Language of Negotiation -- 3. Distributive Negotiations -- 4. Integrative Negotiations -- 5. Conflict and Dispute Resolution -- 6. Understanding Yourself and How That Impacts Negotiation -- 7. Communication in Negotiation -- 8. The Role and Importance of Persuasion in Negotiation -- 9. The Nature of the Relationship in Negotiating and Resolving Disputes -- 10. International Negotiations -- 11. Team and Multiparty Negotiations -- 12. Negotiating in the Workplace -- 13. Real Estate Negotiations: Commercial and Residential -- 14. Negotiating Your Future -- Appendix: Negotiating with Organized Labor -- Appendix: Resumes and Cover Letters -- Index.

Sommario/riassunto

For courses in Negotiation/Dispute Resolution.     Complete and broad in coverage, this book addresses negotiations and dispute resolution in a wide variety of settings. Because skill development is an important part of becoming a masterful negotiator, concepts are augmented with numerous exercises, activities, role plays, and self-assessments. By combining theoretical foundations with experiential exercises, the book helps students develop their ability to negotiate and resolve conflicts in both personal and professional settings.  &nbsp.