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Record Nr. |
UNINA9910151787803321 |
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Autore |
Hasson Gill |
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Titolo |
Brilliant communication skills : what the best communicators know, do and say |
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Pubbl/distr/stampa |
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[Place of publication not identified], : Pearson, 2012 |
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ISBN |
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Edizione |
[1st ed.] |
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Descrizione fisica |
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1 online resource (xi, 178 p.) |
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Collana |
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Soggetti |
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Interpersonal communication |
Business communication |
Journalism & Communications |
Communication & Mass Media |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Bibliographic Level Mode of Issuance: Monograph |
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Nota di bibliografia |
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Includes bibliographical references (p. [171]) and index. |
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Nota di contenuto |
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Cover -- Brilliant communication skills -- Contents -- About the author -- Introduction -- Part 1 How to communicate -- What is communication? Knowing your communication style -- Confident communication -- Active listening and skilful questioning -- Reading between the lines: feelings, emotions and attitudes -- What to say, and how to say it -- Put it in writing -- Part 2 Brilliant communication skills in action -- Putting it into practice -- Difficult communication situations -- Conclusion -- Further reading -- Index. |
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Sommario/riassunto |
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Learn and practice the powerful skills of good communication to get the very best from relationships both at work and home. Clever tips, techniques, practical pointers and real life examples will help you boost and polish your communication skills as you learn the best ways to say what you mean to get what you want. |
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