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1. |
Record Nr. |
UNINA9910459229503321 |
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Autore |
Churchill Craig Farren <1964-> |
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Titolo |
Making microfinance work [[electronic resource] ] : managing for improved performance / / Craig Churchill and Cheryl Frankiewicz |
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Pubbl/distr/stampa |
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Geneva, : International Labour Office, 2006 |
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ISBN |
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Descrizione fisica |
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1 online resource (442 p.) |
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Altri autori (Persone) |
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Disciplina |
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Soggetti |
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Microfinance |
Business enterprises - Finance |
Management |
Marketing |
Electronic books. |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Description based upon print version of record. |
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Nota di bibliografia |
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Includes bibliographical references (391-398) and index. |
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Nota di contenuto |
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Cover; Title page; Copyright information; CONTENTS; Acknowledgements; Foreword; Acronyms; I Introduction to Microfinance Management; II Markets and Marketing; III Managing Risks; IV Organizational Structure; V Towards Greater Efficiency and Productivity; Bibliography; Index |
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Sommario/riassunto |
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Microfinance has long been recognized as having significant potential to create jobs and reduce poverty. But to meet the twin challenges of growth and sustainability, managers of microfinance institutions (MFIs) must not only understand essential management functions: they must also be armed with innovative ideas and strategies to succeed in today's increasingly competitive environment. This training manual provides a valuable overview of the key management principles necessary to optimize ... |
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2. |
Record Nr. |
UNINA9910151599003321 |
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Autore |
Robbins Stephen P. <1943-> |
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Titolo |
Training in interpersonal skills : TIPS for managing people at work / / Stephen Robbins, Phillip Hunsaker |
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Pubbl/distr/stampa |
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Harlow, Essex : , : Pearson, , [2014] |
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©2014 |
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ISBN |
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1-292-23369-9 |
1-292-03395-9 |
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Edizione |
[Sixth edition, Pearson new international edition.] |
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Descrizione fisica |
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1 online resource (ii, 376 pages) |
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Collana |
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Disciplina |
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Soggetti |
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Supervision of employees - Study and teaching |
Supervisors - Training of |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Nota di contenuto |
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Cover -- Table of Contents -- 1. Skills: An Introduction -- 2. Self-Awareness: A Point of Departure -- 3. Self-Management: Clarifying Values, Setting Goals, and Planning -- 4. Applying Emotional Intelligence -- 5. Sending Interpersonal Messages -- 6. Listening and Reading Nonverbal Messages -- 7. Providing Feedback -- 8. Communicating Across Cultures -- 9. Setting Goals for Others -- 10. Coaching, Counseling, and Mentoring -- 11. Empowering People Through Delegation -- 12. Politicking -- 13. Applying Leadership Style -- 14. Managing Change -- 15. Facilitating Teamwork -- 16. Valuing Diversity -- 17. Ethical Decision Making -- 18. Creative Problem Solving -- 19. Resolving Conflicts -- 20. Persuading -- 21. Negotiating -- Index. |
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Sommario/riassunto |
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For undergraduate and graduate courses in organizational behavior and human resources. An applied approach to developing and practicing interpersonal skills. By developing and practicing the material in Training in Interpersonal Skills, students can learn how to build productive relationships for any situation. This text also helps students master the skills necessary for personal and organizational effectiveness such as self-management, communication, teaming, and problem solving. The sixth edition includes several new pedagogical |
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tools-such as self-assessment quizzes, exercises, cases, etc.-and information on the importance and usage of social networking.. |
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