1.

Record Nr.

UNINA9910150242803321

Autore

Egan John <1952->

Titolo

Relationship marketing : exploring relational strategies in marketing / / John Egan

Pubbl/distr/stampa

Harlow, England : , : Pearson Education Limited, , [2011]

©2011

ISBN

1-283-17328-X

9786613173287

0-273-73782-1

Edizione

[Fourth edition.]

Descrizione fisica

1 online resource (xxii, 300 p. ) : ill

Disciplina

658.812

Soggetti

Relationship marketing

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Previous ed.: 2008.

Nota di bibliografia

Includes bibliographical references and index.

Nota di contenuto

Part I - Relationships Chapter 1 - 100 Years of Marketing Chapter 2 -Relationships in Marketing Chapter 3 - Relationships Chapter 4 - Relationship economics Chapter 5- Strategy continuum Chapter 6 - Relationship drivers Chapter 7 - Customer partnerships Chapter 8 - Internal partnerships Chapter 9- Supplier partnerships Chapter 10 - External Partnerships Chapter 11 - Relationship technology Chapter 13 - Conceptual Developments

Sommario/riassunto

This title examines relationships in marketing and how these influence modern marketing strategy and practice. It analyses the differences and similarities between traditional and relationship-based marketing.