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Record Nr. |
UNINA9910150221603321 |
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Autore |
Weiss Antonio E. |
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Titolo |
Key business solutions : essential problem-solving tools and techniques that every manager needs to know / / Antonio E. Weiss |
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Pubbl/distr/stampa |
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Harlow, England ; ; New York, New York : , : Financial Times/Prentice Hall, , [2011] |
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©2011 |
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ISBN |
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Edizione |
[1st edition] |
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Descrizione fisica |
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1 online resource (xviii, 201 p.) : ill |
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Collana |
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Disciplina |
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Soggetti |
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Problem solving |
Management |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Bibliographic Level Mode of Issuance: Monograph |
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Nota di bibliografia |
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Includes bibliographical references (pages [193]-195) and index. |
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Nota di contenuto |
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Cover -- Key business solutions -- Contents -- about the author -- acknowledgements -- Publisher's acknowledgements -- Introduction -- Part one The OBTAIN problem-solving process -- Outline the question -- The problem may be big, but it should fit on one page -- The key issues you need to know to solve the problem -- Break down the issues -- Untangling the mess -- Prioritise your workload to maximise your effort: output ratio -- Test the hypothesis -- You are the doctor, the problem is your patient -- Analyse the problem -- Without data you have nothing -- Insightful interviewing -- If you want to get to the root cause of the problem, just ask 'why?' -- Making spreadsheet models easy -- Imagine the solution -- Devising the optimal solution -- Making change happen -- Notify the stakeholders -- Writing compelling reports -- Making great presentations -- Managing the stakeholders -- Understand who your stakeholders are and how to communicate with them -- Trust makes the world go around -- You are the most important stakeholder -- Managing the team -- setting up the team to ensure success -- Helping others reach their goal -- Feedback works both ways -- A final thought -- Part two Critical business tools and frameworks -- Critical business tools and frameworks -- 4Ps of marketing -- 5Cs of strategy -- Ansoff matrix -- BCG growth-share matrix -- Benchmarking -- Brainstorming -- De |
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Bono's six thinking hats -- Drill-down analysis -- Kano analysis -- McClelland's theory of needs -- McKinsey 7s framework -- PesTeL -- Porter's five forces -- SWOT -- Value chain analysis -- Appendix: How the tools and techniques fit into the OBTAIN process -- Further reading and references -- Index. |
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Sommario/riassunto |
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This book explains how to resolve every challenge faced on a day-to-day basis in your business by presenting an unbeatable inventory of proven problem solving tools and techniques to help you tackle your toughest business dilemmas effectively. You will learn how to: · Overcome any business challenge with robust logic and structure · How to break down problems and make your workload lighter · Deliver the ‘killer’ recommendations · Discover how to successfully implement change in people and organisations · How to keep yourself, your team, and your stakeholders happy · How to use an effective hypothesis-driven approach to problem solving Using case studies, a ‘best practice example’ and at least one figurative table or figure, every dilemma is bought to life equipping you with the very best tools to confront any problem your business may face. ‘ The most successful businesses don’t avoid problems – they solve them. This practical, insightful and entertaining book guides you through how to do this. An indispensable resource for any manager. ' Richard Newton, Business consultant and best-selling author -------------- ' One of the key attributes in running a business successfully is the ability to see a situation in perspective. Too often the real issues go unrecognised, signs are misread, an opportunity slips by, the wrong problem is addressed. Only in retrospect is it obvious what should have been done. It is not easy, but the tools and techniques covered in Key Business Solutions should help.’ Sir George Cox, Author of the HM Treasury Cox Review of Creativity in UK Business and former Chairman of the Design Council |
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