1.

Record Nr.

UNINA9910149172203321

Autore

Byron Lynda

Titolo

Assertiveness / / Lynda Byron

Pubbl/distr/stampa

Cork, Ireland : , : NuBooks, , 2004

©2004

ISBN

1-84621-065-8

Descrizione fisica

1 online resource (28 p.)

Collana

IMI Handbook of Management

Disciplina

158.2

Soggetti

Assertiveness (Psychology)

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references.

Nota di contenuto

KEY LEARNING OBJECTIVES; WHY BE ASSERTIVE?; SAYING "NO"; DEALING WITH A BULLY; SUMMARY; REFERENCES & FURTHER READING; APPENDIX 1: A COMPARISON OF PASSIVE, AGGRESSIVE & ASSERTIVE BEHAVIOURS; ABOUT THE AUTHOR; ABOUT THE EDITORS; ABOUT OAK TREE PRESS

Sommario/riassunto

Assertiveness is not what you are, but what you do. It's about behaviours. It's also about rights - not about always demanding your rights but being aware of them and getting what you're entitled to without upsetting others - a difficult balance.