1.

Record Nr.

UNINA9910145954003321

Autore

Sobel Andrew <1955->

Titolo

All for one [[electronic resource] ] : 10 strategies for building trusted client partnerships / / Andrew Sobel

Pubbl/distr/stampa

Hoboken, NJ, : Wiley, c2009

ISBN

0-470-48534-5

1-282-11453-0

9786612114533

1-118-25805-3

0-470-48512-4

0-470-48533-7

Edizione

[1st edition]

Descrizione fisica

1 online resource (323 p.)

Disciplina

658.4095

658.812

Soggetti

Customer relations

Patron and client

Consumers - Professional relationships

Electronic books.

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references and index.

Nota di contenuto

ALL FOR ONE: 10 Strategies for Building Trusted Client Partnerships; Contents; Introduction; Part I: A Road Map for Building Trusted Client Partnerships; Chapter 1: Reaching Level 6: Trusted Client Partner; Chapter 2: Employing 10 Integrated Strategies; Part II: The Five Individual Strategies; Chapter 3: Strategy One: Becoming an Agenda Setter; Chapter 4: Strategy Two: Developing Relationship Capital; Chapter 5: Strategy Three: Engaging New Clients; Chapter 6: Strategy Four: Institutionalizing Client Relationships; Chapter 7: Strategy Five: Adding Multiple Layers of Value

Part III: The Five Institutional StrategiesChapter 8: Strategy Six: Targeting the Right Clients; Chapter 9: Strategy Seven: Building a Client Leadership Pipeline; Chapter 10: Strategy Eight: Promoting Collaboration; Chapter 11: Strategy Nine: Listening to Clients; Chapter 12: Strategy Ten: Creating a Unique Client Experience; Part IV:



Frequently Asked Questions and Conclusion; Chapter 13: Answers to the Most Commonly Asked Questions about Building Client Relationships; Conclusion; Index

Sommario/riassunto

Corporate clients are demanding more value from their external advisors, and consolidating their business around a smaller number of firms. These trends are forcing a variety of service providers-from consulting firms to large banks-to confront a series of difficult challenges: How do we create an 'all-for-one, one-for-all' culture in which the whole is greater than the sum-of-the-parts and we succeed in leveraging our global network to deliver value to clients?"" How do we mobilize the right people, resources, and ideas-across a multitude of organizational and geographic boun