1.

Record Nr.

UNINA9910140791903321

Autore

Cortés Pablo

Titolo

Online dispute resolution for consumers in the European Union / / Pablo Cortes

Pubbl/distr/stampa

Taylor & Francis, 2010

Abingdon, Oxon ; ; New York, N.Y. : , : Routledge, , 2011

ISBN

9786612781599

9781136943492

1136943498

9781136943508

1136943501

9781282781597

1282781596

9780203847756

020384775X

Edizione

[1st ed.]

Descrizione fisica

1 online resource (283 p.)

Collana

Routledge research in IT and E-commerce law

Classificazione

LAW000000LAW014010LAW104000

Disciplina

347.24/09

Soggetti

Arbitration and award - European Union countries - Data processing

Dispute resolution (Law) - European Union countries - Data processing

Electronic commerce - Law and legislation - European Union countries - Data processing

Third parties (Law) - European Union countries - Data processing

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references (p. [233]-254) and index.

Nota di contenuto

Book Cover; Title; Copyright; Contents; Table of cases; ODR providers; Acknowledgements; Foreword; Introduction; 1 Consumer protection and access to justice in the era of electronic commerce: A European perspective; 2 Online dispute resolution: An emerging option for consumer redress; 3 Consumer adjudicative processes supported by technology: Court processes and arbitration; 4 Online mediation for consumers: The way forward; 5 A legal framework to develop consumer ODR in the EU: A proposal; Conclusion

Appendix: Proposal for a Regulation establishing an Accreditation



Scheme for Online Dispute Resolution ServicesReferences; Index

Sommario/riassunto

Offers an account of ODR for consumers in the EU context, presenting a comprehensive investigation of the development of ODR for business to consumer disputes within the EU. This book examines the role of both the European legislator with the Mediation Directive and the English judiciary in encouraging the use of mediation.