1.

Record Nr.

UNINA9910140591503321

Autore

Kotler Philip

Titolo

Marketing 3.0 : from products to customers to the human spirit / / Philip Kotler, Hermawan Kartajaya, Iwan Setiawan

Pubbl/distr/stampa

Hoboken, N.J., : John Wiley & Sons, Inc., 2010

ISBN

1-282-68750-6

9786612687501

1-118-25788-X

0-470-60966-4

Edizione

[1st edition]

Descrizione fisica

1 online resource (207 p.)

Altri autori (Persone)

KartajayaHermawan

SetiawanIwan

Disciplina

658.8

Soggetti

Marketing

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Includes index.

Nota di bibliografia

Includes bibliographical references and index.

Nota di contenuto

Marketing 3.0: From Products to Customers to the Human Spirit; CONTENTS; FOREWORD; PREFACE; ABOUT THE AUTHORS; PART I: TRENDS; Chapter One: Welcome to Marketing 3.0; Chapter Two: Future Model for Marketing 3.0; PART II: STRATEGY; Chapter Three: Marketing the Mission to the Consumers; Chapter Four: Marketing the Values to the Employees; Chapter Five: Marketing the Values to the Channel Partners; Chapter Six: Marketing the Vision to the Shareholders; PART III: APPLICATION; Chapter Seven: Delivering Socio-Cultural Transformation; Chapter Eight: Creating Emerging Market Entrepreneurs

Chapter Nine: Striving for Environmental SustainabilityChapter Ten: Putting It All Together; INDEX

Sommario/riassunto

Understand the next level of marketing The new model for marketing-Marketing 3.0-treats customers not as mere consumers but as the complex, multi-dimensional human beings that they are. Customers, in turn, are choosing companies and products that satisfy deeper needs for participation, creativity, community, and idealism. In Marketing 3.0, world-leading marketing guru Philip Kotler explains why the future of marketing lies in creating products, services, and company cultures



that inspire, include, and reflect the values of target customers.Explains the future o