1.

Record Nr.

UNINA9910139869103321

Autore

Ould Martyn A

Titolo

Business Process Management : A Rigorous Approach

Pubbl/distr/stampa

Swindon, : British Computer Society, 2005

ISBN

1-78017-009-2

1-62870-263-X

1-306-20696-0

1-906124-32-9

Edizione

[1st edition]

Descrizione fisica

1 online resource (363 p.)

Disciplina

658.4032

Soggetti

Business -- Data processing -- Management

Management information systems

Workflow -- Management

Reengineering (Management) - Data processing - Management

System analysis - Management

Business

Workflow

Commerce

Business & Economics

Marketing & Sales

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references (p. 335-336) and index.

Nota di contenuto

Copyright; Contents; Figures; Author; Abbreviations; Preface; Introduction; 1 Basic process concepts; 2 Modelling a process; 3 Dynamism in the process; 4 Process relationships; 5 The three basic process types; 6 Preparing a process architecture; 7 Dynamism in the world; 8 Managing the modelling; 9 Discovering and defining processes; 10 Analysing for process improvement; 11 Designing a process; 12 Processes and information systems; 13 Processes and process systems; References; Index; Back Cover

Sommario/riassunto

Businesses need to adapt constantly, but are often held back by static IT systems. The 'Riva approach to Business Process Management' is a way of analysing the mass of concurrent, collaborative activity that



goes on in an organisation, providing a solid basis for developing flexible IT systems that support a business.